Program Overview

Phoenix is a data-center hub, so get the skills you need to take full advantage of opportunities at top companies. The 8-week Data Center course is a comprehensive training program that provides participants with hands-on experience and best practices for data center connectivity. This course is designed for those wishing to start a career in the telecommunications or network engineering industry. The curriculum covers a wide range of topics, from telecommunications equipment and structured cabling to server hardware management, cloud computing, and data center security. The program focuses on hands-on, real-world knowledge, giving students the opportunity to undertake hands-on projects and labs to deepen their learning. In addition, they will have several days of career development to prepare learners for their careers ahead.

Program Highlights

Data Center Fundamentals: Introduction to the fundamentals of data center operations, including the purpose and function of data centers, industry standards, and best practices. Students will learn about data center components, such as servers, networking devices, storage systems, and cooling systems.
Networking Basics: Overview of networking concepts and protocols essential for data center technicians. Students will learn about IP addressing, subnetting, VLANs, routing, switching, and basic network troubleshooting techniques.
Server Administration: Training in server installation, configuration, and administration tasks in a data center environment. Students will gain hands-on experience with server hardware, operating systems (e.g., Windows Server, Linux), virtualization technologies, and server management tools.
Storage Technologies: Understanding of storage technologies and architectures commonly used in data centers, including direct-attached storage (DAS), network-attached storage (NAS), and storage area networks (SANs). Students will learn about RAID configurations, data replication, and backup strategies.
Data Center Infrastructure Management (DCIM): Introduction to data center infrastructure management tools and software used to monitor, manage, and optimize data center resources. Students will learn to use DCIM solutions for asset tracking, capacity planning, and environmental monitoring.
Hardware Troubleshooting: Development of hardware troubleshooting skills to diagnose and resolve common issues with servers, networking equipment, and storage devices. Students will learn systematic troubleshooting methodologies and techniques for identifying hardware failures.
Power and Cooling Systems: Understanding of power distribution and cooling systems in data centers. Students will learn about uninterruptible power supplies (UPS), power distribution units (PDUs), HVAC systems, and environmental monitoring.
Security Best Practices: Overview of security best practices and procedures to protect data center assets from physical and cyber threats. Students will learn about access control, surveillance systems, fire suppression systems, and security policies.
Change Management: Introduction to change management processes and procedures for implementing changes in the data center environment. Students will learn about change control boards, change documentation, and risk assessment.
Professional Development: Exploration of career pathways, certifications, and professional development opportunities in the field of data center technology. Students will learn about industry certifications such as CompTIA Server+, Cisco CCNA Data Center, and VMware Certified Professional (VCP).

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